JAN - FEB 20269 CANADACANADAAs employer requirements for working in traditional office settings continue to evolve, one of the integral ingredients in the conversation of creating an attractive work environment is the role food plays.like your favorite neighborhood spot to work or connect, coffee and tea seem to work as great conveners. For people who come to work at different times or varying schedules, the coffee bar is a mainstay destination.We think of the coffee bars as a choose-your-own-adventure. There's a variety of hot and cold beverages and food that satisfy guest preferences, and every good adventure should have a moment that stands out and creates a memory. That's what we try to do with the partnerships we develop with diverse suppliers who offer unique flavors and products that come with a compelling story, allowing us to deliver an experience to the craft or conscientious foodie. This year, we've partnered with David Rio Chai Bar based in San Francisco. David Rio offers an array of chai mixes named after endangered, at-risk or vulnerable animals, supporting its charitable mission to invest in animal welfare and wildlife conversation efforts. Surprise and DelightUltimately, food is entertainment. We consume food as content on social media and mobile ordering platforms make it seamless to have that experience at any time. The online era has allowed people to be more exposed to new foods, flavors and cuisines. E15's 2023 Food Trends Report shows that 74 percent of consumers have expressed a desire to try new flavors from around the world and expect to see more unique, regional cuisines. This has been a key driver of the diverse menus our chefs have developed for concepts that glean from both food trends and the cultural food experiences people are seeking. Some of those menus include the Indian street food brand Dhaba, the flavors of The Bayou, a modern American-Chinese dining experience, and more. During service, consider having an exhibition station, referred to at Eurest as a Chef's Table, that can immerse the guest into the experience of watching the chef create the meal while enabling an opportunity to interact with the guest. When serving a global menu, we welcome the opportunity to educate guests about the culture through the service staff's apparel, the atmosphere, beverages or retail items offered. National observances like Asian Pacific American Heritage Month or Hispanic Heritage Month are a prime opportunity to create an immersive experience through food and atmosphere. Small Moments Matter Here's the catch: all of the above-described strategies won't elevate the experience by themselves. Food service professionals can never forget the importance of ensuring a hospitality mindset at the heart of it all. When that guest dines with you, be sure to take the time to do the small things to personalize their experience by offering a warm greeting, asking courteous questions or anticipating their needs. Those are the experiences you won't forget. By putting experience at the center, we never lose sight of the opportunity.
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