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In March 2021, CulinArt Group was tasked with creating a dynamic dining experience at a leading broadband connectivity company’s new corporate headquarters. With many employees required to be in person for work, it was necessary to ensure that getting food would not only be safe but satisfying as well.
The CulinArt team was determined to maintain their staunch commitment to culinary innovation and first-rate hospitality while also serving customers in a safe, contactless environment. Partnering with Compass Digital Labs, the operators welcomed an “on-demand” ordering experience—with guests more than ready to embrace it. Finding the perfect fit The CulinArt operators had begun working with Compass Group teams, as well as Digital Success from CDL, to strategically implement a suite of integrated solutions while optimizing all digital channels. In order to ensure that the technology being added to the dining locations would be the best fit for the space, the teams were keen to: • Select the right products: With a combination of Eatify mobile ordering, Scan & Pay, as well as kiosk/self-checkout technology, there was a digital option to support a variety of guest needs. This approach was necessary to accommodate a wide range of employee schedules. • Leverage kitchen display systems: By having all their technology fully integrated, the Operations team was able to operate smartly and drive efficiencies. Single platform reporting and dual order management were able to run smoothly thanks to integrated kitchen display systems.The new MSA framework at ATD complements our legacy service-oriented architecture environment, especially in areas where we need a high level of scalability and agility