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Food Business Review | Wednesday, February 10, 2021
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It is the start of a most radical renovation of the foodservice industry. The restaurant owners lift the level of services provided rather than leaving it all for the technological innovations to handle.
FREMONT, CA: Earlier, technological innovations were related to ordering food from an app transaction of bills. But currently, restaurant owners are raising the stake by taking the game to a higher level by testing the Technology.
From the launch of brilliant interactive tables and virtual bars to robots replacing servers, restaurateurs are transforming the foodservice industry in every possible way. It ultimately helps the owners serve with an improved technique and enhance customer experience.
Smart Tables:
Restaurant owners have arisen with electronic tech tables, where the customers can interact with the dining table having an electronic screen. The tech tables can help keep the customers engaged with live scores of sports, personalized offers, tracking their orders, paying their bills, etc. The electronic table can help split the account between the number of diners on the table and provide scanning codes in case of e-wallet payments.
Moreover, it reflects the real-time prices of the drinks depending on the fluctuations and enables customers to vote for the market price. The new-age bar targets to alleviate the ordering experience and make it more exciting than stressful for millennial customers.
Virtual Bar:
A few new virtual bars allow the customers to reserve their favorite brands and consume them later. It has features to explore a wide range of alcoholic beverages, pre-pay, and book them. It also has a specific wallet devoted to the customers, which shows its target to redefine the beverage industry. The methods allow customers to purchase their brands at a special price and save their bottles until the next outing.
Innovative Robot:
Travel food and retail companies have revealed the robots, the newest technology that makes the customer experience more fun and interactive. The robot encourages activities and engages with the customers by providing menu details and restaurant recommendations. It is an actual example of how AI can help in enhancing customer satisfaction and driving productivity.