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Food Business Review | Friday, January 27, 2023
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Wholesale distribution serves as a vital link in the supply chain, facilitating the smooth movement of products from manufacturers to retailers
FREMONT, CA: Wholesale distributors play a crucial role in the journey of products, acting as the intermediary between manufacturers and retailers. Their function of purchasing goods in bulk from manufacturers and distributing them to retailers ensures a smooth flow of products in the market, allowing manufacturers to focus on innovation while providing retailers with a constant supply. The wholesale distribution industry significantly contributes to the economy, with many establishments and substantial sales. However, wholesale distributors face evolving challenges due to increased competition, the growth of e-commerce, and rising customer expectations. This article explores the workings of wholesale distribution, highlighting its benefits, challenges, and examples, along with essential tips for running a successful distribution business.
Wholesale distribution brings advantages to all participants in the supply chain, including manufacturers and retailers. Working with wholesale distributors allows manufacturers to expand their market reach with reduced investment. By relying on wholesalers to distribute products to a wide range of retailers, manufacturers can avoid the need for an extensive salesforce and the associated costs. Wholesalers simplify operations for manufacturers and retailers, enabling manufacturers to fulfill large orders through a select number of distributors and providing retailers with a streamlined ordering process and reduced shipping costs.
Wholesale distribution contributes to cost reduction for both manufacturers and retailers. Retailers purchasing from wholesalers often benefit from lower prices than buying small quantities directly from manufacturers. With their ample warehouse capacity, wholesalers assume the responsibility of inventory storage, relieving manufacturers and retailers of the burdensome and costly task. By managing inventory, wholesalers ensure a stable supply of products and mitigate the risk of shortages throughout the supply chain.
While wholesale distribution has long been the dominant model for connecting manufacturers and retailers, the industry faces new challenges in the digital era. Online retailers and marketplaces entering the B2B space, overseas suppliers leveraging online stores, and manufacturers selling directly to consumers pose significant competition to traditional wholesale distributors. To meet customer expectations shaped by e-commerce experiences, distributors must provide fast delivery, real-time order visibility, and round-the-clock customer service. Furthermore, the pressure on prices, particularly for commodity goods, necessitates increased operational efficiency to maintain margins.
Running a wholesale distribution business demands complex management skills. Distributors must stay abreast of industry trends, nurture supplier and retailer relationships, and efficiently handle sales and inventory. The optimal distribution approach varies across industries and product segments, requiring thorough research and understanding of supply chain models, profitable channels, and sector-specific challenges. Building relationships through industry networks and staying updated via publications and trade shows are invaluable strategies. Understanding customer needs and providing exceptional customer service can differentiate distributors from competitors. Efficient inventory, supply chain, and warehouse management through specialized software enable real-time tracking, prevent overstocking or stockouts, and control costs. Meeting retailers' expectations for seamless online ordering and order fulfillment across multiple channels is essential.
Wholesale distributors contribute to economic growth by streamlining operations, reducing costs, and ensuring a steady supply. However, distributors face evolving challenges in the form of new competition, changing customer expectations, and the need for operational efficiency. Wholesale distribution businesses must stay informed, nurture relationships, understand their industry, and leverage technology to meet customer demands effectively to succeed. Wholesale distributors can continue to thrive in the ever-changing marketplace by adapting to the evolving landscape.