Thank you for Subscribing to Food Business Review Weekly Brief
I have spent most of my career working in food manufacturing and ingredients and one pattern keeps showing up. Systems usually do not fail first. People stop speaking up first.
Food companies are built on structure. Food safety programs, quality systems, SOPs and repeatable processes matter. I have helped build, audit and defend those systems. But I have also watched them turn into barriers. Not because they were wrong, but because no one felt empowered to question them anymore. I have sat in meetings where the same issue came up for the third time in a month. Everyone acknowledged it. Everyone agreed it was frustrating. And then the conversation moved on because no one was sure who actually had the authority to change it. The process stayed the same. The problem stayed the same. Across R&D, quality, technical support and product development roles, I have seen innovation slow in quiet ways. It sounds like “that is outside scope” or “we cannot change that right now.” Over time, curiosity gives way to habit and teams stop pushing even when they know something could be better. One of the biggest gaps I see is not technical knowledge. It is translation. Someone needs to connect formulation ideas to what actually happens on the production floor, then bring those realities back to the bench. I have watched R&D teams develop concepts that worked beautifully at small scale but failed in production because no one looped in processing early enough. I have also seen operations shut down ideas without offering alternatives because the why behind the request was never fully explained. Adding more meetings did not fix those situations. Neither did adding more documents. What helped was clarity. Clear ownership. Clear decision paths. Clear agreement on where experimentation was allowed and where it was not. Once teams understood those boundaries, they moved faster. People stopped hesitating because they knew where they stood. Knowledge management creates another friction point. I have personally watched teams repeat the same troubleshooting work because the original solution lived in someone’s email or personal notes. When that person changed roles, the learning disappeared. Centralized resources and simple documentation habits saved time almost immediately once they were put in place. Onboarding plays into this more than most organizations expect. Teaching someone how to use systems is not the same as teaching them how decisions are made. I have seen strong hires struggle because no one explained when they were expected to challenge an approach versus follow precedent. Why the Food Industry Needs More Translators, Not Just Specialists The food industry does not suffer from a lack of expertise. It struggles with connecting that expertise. Food safety, formulation, processing, quality and commercial teams are all strong in their own areas. Problems show up between those areas. That is where projects stall and frustration builds. Some of the most effective people I have worked with were not defined by their job titles. They were the ones who could move between teams and translate priorities. They understood tradeoffs early, not after decisions were already locked in. I have been part of projects where a minor formulation change caused major processing issues because no one paused to walk through the downstream impact. I have also seen processing teams reject ideas without context, leaving R&D unsure how to adjust. In both cases, the issue was not capability. It was alignment.One of the biggest gaps I see is not technical knowledge. It is translation. Someone needs to connect formulation ideas to what actually happens on the production floor, then bring those realities back to the bench.
However, if you would like to share the information in this article, you may use the link below:
https://www.foodbusinessrevieweurope.com/cxoinsight/antje-collman-nwid-1811.html