Food Business Review

How important is personalization to the food industry today?

Food Business Review | Wednesday, January 20, 2021

The food industry is advancing to personalise mass-produced food by prioritising customer demands to deliver better products and services to revolutionise the market.   

FREMONT, CA: Walking into the digital era, the food and beverages industry has taken a quick turn towards the trend of personalization. Advanced technology and food make an unusual combination, which has a couple to provide some of the most innovative products to consumers worldwide.

Personalization gives a competitive benefit in every industry. The food industry belongs to customers with widely varying preferences based on nutrition, taste, and packaging, making personalization even more valuable. F&B companies are now developing ways to incorporate advanced technologies like AI and data analytics into developing products and on-demand delivery, giving new dimensions to business prospects featuring customization.

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Certain companies in the food sector are wise to the growing demand for personalized products. The trend is visible for packaged food and on-demand delivery items. Mergers and acquisitions have led to more prominent and popular companies taking over startups with technological proficiency and innovative capabilities. Food-tech companies do everything from managing online orders to extending automation facilities.

Before, the product development phase in the food industry concerned a limited amount of research and planning, following which products were authorized for testing and production. Now, the approach varies. Today, big and small players can leverage the power of data to develop products intelligently.

Gaining market insights is turning easier with vendors supplying data in ready-to-use formats, which can be processed to discover the observable traits of consumers across international markets. Today, algorithms can show which community prefers ingredients in their stew or which seasonal fruit is more selected in salads. Information is getting granular, allowing the food companies to customize platters like never before.

Awareness about the health impact of food leads to an increasing preference for healthy diets. Here, there are possibilities for the food industry to supply customers with personalization. The inclination about mass-produced, unhealthy junk food is now being substituted with nutrition-laced options. Several food startups play a pivotal role in delivering highly efficient and organized services that cater to customers. Plant-based diets, vegan food, keto diets, and completely organic cuisines are available today through vendors who deliver freshly-made dishes online.

Today, individuals hope the market provides precisely what the doctor prescribes as lifestyle diseases like diabetes and heart problems are rising. Over several levels of personalization, food companies are helping clients make a healthy metamorphosis feasible and quality food accessible.

Excluding the role technology has played in driving food delivery and order management platforms to drive personalization and customization to a greater level, it has also supported them craft ways to enhance packaging. Branding and packaging form an essential part of the food industry.

As notable trends drive the industry towards better services, packaging has started making a difference. Informed customers choose sustainable and environment-friendly packing. In addition, companies have been trying to generate a higher level of personalization by adding photographs, names, and other personal details. Customized, user-friendly, and organic packaging are leading the way to enhance customers' personalization experience.

With the technology of 3D printing making a buzz, the food industry is waiting for another revolutionary that will enhance on-demand food services. Vendors can await increased brand value, increasing revenues, and better customer engagement with personification calling the shots in the food and beverages area.

 

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